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More eTicket readers help rail passengers breeze through Sussex stations

Rail passengers with smartphone eTickets will find it easier to travel with Southern now that more barcode readers have been installed at stations.

additional barcode readers – that allow passengers to scan eTickets on their smartphones – have just been added to ticket gates to achieve 100% coverage and cut queues of waiting passengers at the following Sussex stations:

  • Angmering, Bognor Regis, Barnham, East Grinstead, Haywards Heath, Lancing, Littlehampton and Polegate.

Barcode readers had already been fitted to some of the ticket gates at these stations but with the rising popularity of the convenient eTicket, queues sometimes formed of people waiting to scan their eTickets. Now every ticket gate at these stations has a barcode reader

It’s estimated that 50% of tickets now sold in the UK are digital. eTickets are convenient and popular because they can be bought instantly on the train firm’s OnTrack app or website.

Customer Services Director Chris Fowler said: “Barcode eTickets are quick to buy and convenient to use so we’re steadily adding them to more and more ticket gates across our stations to make life easier for our customers.”

Jacqueline Starr, Chief Executive Officer at the Rail Delivery Group, said: “We’re making it easier for people to buy train tickets with people rapidly switching to buying online and now using digital tickets for half of all journeys. Investment in smart ticketing across the network has made train travel quicker and easier as people can get their ticket straight to their phone.”


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