Emergency departments across the South are preparing for increased pressure over the Bank Holiday weekend.
NHS Sussex is urging people with non-urgent health concerns to call NHS 111 for advice before heading to A&E. Health leaders say it is vital emergency departments are kept available for those who are seriously ill or injured.
Pharmacy First and local services - In addition to NHS 111, community pharmacies are being highlighted as a key first point of contact for advice and treatment. Under the Pharmacy First scheme, introduced in January 2024, patients can receive treatment for seven common conditions without needing a GP appointment. The NHS says this has already freed up hundreds of GP slots across Sussex every month.
Pharmacy opening times over the Bank Holiday weekend are available on the NHS website.
Local Urgent Treatment Centres (UTCs), Minor Injury Units (MIUs) and walk-in centres will also remain open. These services are often able to treat patients more quickly than busy A&E departments.
Mental health support - Anyone experiencing a mental health crisis can call NHS 111 and select the mental health option to connect with the Sussex Mental Healthline, which is available 24/7 to adults, children, parents, carers and professionals.
For those feeling anxious, stressed or low, free confidential support is also available by texting SUSSEX to 85258 to be connected with a qualified mental health professional within 15 minutes.
Dental and maternity care - NHS 111 can also help patients access urgent dental treatment, such as for pain, swelling or trauma, if their usual dentist is unavailable. The Sussex Dental Helpline can also be reached directly on 0300 123 1663 (8am–4pm, Monday to Friday). GP surgeries cannot provide dental care.
Pregnant women with urgent concerns can also be connected with maternity services through NHS 111 when routine options are closed.
Dr Richard Fieldhouse, Clinical Director at NHS Sussex and a GP, said: "As we head into the Summer Bank Holiday, we want to remind people that NHS 111 is available day and night to help you get the right care quickly and safely. Whether it’s online, over the phone, or through the NHS App, NHS 111 can connect you to the services you need without unnecessary delays.
“Bank Holidays are always busy, so planning ahead, stocking up on essentials, and knowing where to go for help can really make a difference. Thank you for helping us keep emergency services free for those most in need."
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